2 Replies Latest reply on Jul 10, 2015 2:11 PM by mr.g

    One way Audio on Ring all

    mr.g New Member

      We have two VVX 410 phones with add on attached, set up in a business group MLHG. HG is set up to ring all members in the hunt, when a incoming call comes into the HG if you answer either phone with the add on you get one way transmission. You can hear the called party but they cannot hear you ??

        • Re: One way Audio on Ring all
          david Employee

          Mr. Gerganoff,


          Thanks for posting.  I've found an ADTRAN support ticket that matches this description.  It appears the issue was specific to phones with expansion modules (sidecars), and you were going to get the firmware upgraded on the phones.  Has that taken place, and if so, is the issue resolved?  Any other updates to report?