2 Replies Latest reply on Oct 9, 2014 9:17 AM by matt

    Outgoing Calls Not Working On and Off

    juad Visitor

      I was a sent a replacement unit while my Netvanta 7100 gets repaired  The problem began when we did an electrical shut.  After the unit came back online, we could not make or receive calls.  The Adtran support technician concluded it was due to a damaged Digital Signal Processor and asked that we send the unit in.  The replacement has arrived and while I was able to receive calls right away, I wasn't able to call out and would get a fast busy signal.  I rebooted all communications equipment and we can dial out on and off.  When the call fails we get a fast busy signal.  I have attached a debug file using Voice Verbose with 3 consecutive outgoing calls that failed. Caller: Extension 8315 Number Called: XXXXX54768 Thank you.