1 Reply Latest reply on Jul 2, 2014 1:37 PM by rmcknight

    Polycom 650 & 670 call recording not working

    tec-clec New Member

      Polycom model 650 and 670 phones have a USB on the back to allow In call recording.


      I can get a 670 to make calls in and out. Per the documentation a call record button should appear.  I'm using one of the recommended USB flesh drive per polycom.


      No buttons appears and The phone doesn't see the USB drive.


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