2 Replies Latest reply on Jan 9, 2014 10:32 AM by marcus

    Sending Caller ID Name to ShoreTel T1K

    nsmith New Member

      I have an Adtran Atlas 550 with a dual PRI card in it.  Calls are routing correctly and Caller ID numbers are passing.  Is it possible to pass the Caller ID Name?


      ShoreTel Indicates they support the NI-2 standards.  Does the Adtran transmit the Caller ID Name as Display Method or Facility Method?  Is there a way to change which is used?



        • Re: Sending Caller ID Name to ShoreTel T1K

          The Atlas works with NI-2, but it needs to be PRI in from the provider as well as out to the PBX.  The Caller ID would be Facility IE, the Atlas won't use Display IE.

            • Re: Sending Caller ID Name to ShoreTel T1K

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