I contacted Engineering and they said outdial doesn’t provide a method of inserting a pause and special characters are ignored… like P or D just get stripped away.
The Generate Tones element only is played after the call is answered that is why it is not working.
We don’t know any other available solution to get your application to work to apply an accounting code with using Outdial. Is there a way to get a separate PSTN connection just for the Outdial calls or UC Server calls to use?
Sorry I wasn’t able to provide a working solution to your problem.
Thanks For the response I will get my vendor involve and see what can be done.